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TERMS & CONDITIONS
WELCOME TO ODYSSEYTEN SWIMWEAR
Please ensure that you agree to the following terms and conditions , as the use and browsing at htps:// www.odysseyTen.com/ involves your explicit and unreserved consent.
OdysseyTen Swimwear is the online store for the display and distribution of swimwear products and accessories via internet. For any information regarding our e-shop, please contact OdysseyTen Swimwear Marketing Branch:
Address: L. Kifisias 342 & Pindou 58
- Terms modification
- Intellectual Property Rights
All the content of the website, including images, graphics, photographs, drawings, texts and products, is the intellectual property of our company and is protected by the relevant provisions of European Law.
Any copying, reproduction, distribution, transfer or downloading of the Content of the Website is prohibited. Any reproduction, re-issuing, uploading, communication, transmission or any other use of the content by any means , either for comercial or other purposes, is permitted only upon our prior written consent.
The names, images, logos and distinctive features that represent our Company and our online store are protected by European Law. In any case of appearance and exposure to third party websites, our Company still retains the intellectual property rights and the presence of our names, images, logos, content and distinctive features to third party websites should not in any way be construed as a waiver for such rights.
- Limitation of Liability
Our company is not liable to customers/users for damages that may arise from the execution or not of their order (except Return and or/ Change of Products). Our company is liable for the quality, completeness, accuracy and validity of the information posted on its website and the online services provided by our e-shop.
OdysseyTen Swimwear e-shop, can issue no guarantees as to the availability of its products. It does guarantee however, to notify its customer promptly as to the
non-availability of specific products.
Odyssey Ten swimwear e-shop is fully aware of the importance and the significance involved in the protection of your Personal Data as well as your electronic transactions. To this purpose, we have taken all necessary steps by means of cutting-edge technology in order to ensure that your security is safeguarded to the fullest. All information that is relevant to your personal details and transactions are secure and confidential.
During your visit to the www.odysseyten.com site, you may POSSIBLY, be asked to disclose your personal information (such as name, surname, address, mailing address, credit card information) so that you may buy products but also for us to be able to contact you and provide with updates on our products.
The www.odysseyten.com operates according to the Greek and EU legislation and will securely retain your personal data for as long as you are registered with any services regarding our e-shop and will delete such information after the expiration of the trade relationship.
The following methods of payments are accepted:
- CREDIT OR DEBIT CARD
ODYSSEY TEN SWIMWEAR does not process or store any credit card information. All credit card transactions are performed through a secure platform accepting VISA-MASTERCARD-MAESTRO
ODYSSEY TEN SWIMWEAR welcomes payments from PayPal accounts and holds the right to process orders only if shipped to the same address that the verified PayPal account is registered with.
Products are sent using Geniki Taxidrimiki within 2-3 business days
For orders over 110 euros, the cost of shipping is FREE.
For orders under 110 euros:
- The cost of shipping is 3.00 euros for Attiki.
- The cost of shipping is 4.00 euros for rest of Greece.
- The cost of shipping is 5.00 euros for islands and inaccessible areas
The deposit will be charged 2.50 euros for all Greece.
- European Union and rest of the countries: Products are sent using UPS
Please note that we aim to dispatch orders within the next working day. For same day dispatch, orders must be placed by 1.00 pm. Orders placed on Friday (after 1.00 pm), Saturday and Sunday, will be processed on Monday or the next working day. From working days are excluded Saturday, Monday and major public holidays.
Once we receive your order and proceed with the dispatch, you will receive an email confirming that your order is completed and a tracking number that will follow your order until you receive it.
We recommend making a note of your tracking number, in order to track the progress of your shipment.
Estimated delivery times are to be used as a guide only for the date of dispatch. ODYSSETEN SWIMWEAR shall not be held responsible for delays in shipments caused be circumstances that are beyond our control.
Orders are delivered between 9 am and 5 pm. Please make sure that someone will be available to receive and sing upon delivery. In case no one is available for the delivery, the courier will leave a message with a contact number you must call to arrange for redelivery.
The cost of cash on delivery payment is 2 euros.
If for any reason, you wish to return an item you may do so up to 14 days from the date of receipt for a full refund, as long as it is returned to us in its original condition with all security tags attached and the original packaging, with all the labels intact.
- Once we receive and accept your returned package, we will contact you confirming receipt of your return.
Returns within Greece: Returns are free of charge. You can make up to two refunds on a particular product using our General Postcode, 480904. You can call at 210-6896833 to arrange the product delivery from you to us. In case you want to return a product more than once, you will be charged the delivery costs.
- You can change the size and code of the same collection as your original purchase.
We recommend making a note of your return shipping tracking number in order to know the progress of your return shipment. The products must unworn and unwashed and hygiene strips must be in place. In the interest of hygiene, please wear underwear when trying on briefs and make sure that you will avoid make up coming into contact with the underwear or clothing when you try them on. We may refuse to accept return and refund of a product if it is clear this hasn’t been done.
Please make sure that the products are securely packaged in order to avoid damage in the transit. In the unlikely event that something you have bought from is faulty when it arrives, then we will be happy to replace it for you. In case an item becomes faulty after a period of time, then please contact customer service before you returning it. For that reason we accept responsibility and allow exchanges for faulty goods, only when you inform us 5 days upon delivery.
Refund will processed as soon as returned items have been checked and accepted. Refund can only be remitted to the initial credit card, PayPal account or bank account used for paying the order.
PayPal charges or Credit card transfer charges, occurring from refund are upon the customer. Processing time may vary depending on the bank or credit card company.
- If the item is returned more than 14 days of the orders delivery date.
- If the item is damaged/ has missing parts and it is not in its original packaging.
- If the item does not be returned with all security tags attached.